About Ethos Health Practices

At Ethos Health Practices, we believe healthcare operations should feel structured, supported, and effortless, not overwhelming.

Our work is grounded in clarity, precision, and partnership. From credentialing and billing to compliance, Telehealth, and full operational design, we build systems that bring stability to the business side of care. Because when operations are aligned, providers can lead with confidence, and focus fully on delivering exceptional care to the patients and communities they serve.

Lucy Hassell is the Founder of Ethos Health Practices, bringing over 20 years of experience in healthcare operations, revenue cycle management, and practice leadership. With a proven track record across mental health, urgent care, pediatrics, geriatrics, and orthopedic specialties, she has supported providers nationwide in building efficient, compliant, and financially sustainable practices.

Lucy specializes in designing structured, scalable systems that help practices navigate complex payer environments and achieve long-term operational and financial stability. She is known for her hands-on approach, deep industry knowledge, and ability to turn overwhelming processes into clear, manageable solutions.

She is the architect behind the Ethos Enterprise System™, a data-driven framework designed to bring clarity, control, and scalability to modern healthcare practices.

Jennifer Wilson is the Co-Founder of Ethos Health Practices with over 20 years of experience in behavioral health, case management, and healthcare operations. She brings a deep expertise in patient advocacy, care coordination, and complex insurance workflows, with a strong understanding of the challenges practices face within the mental and behavioral health space.

Jennifer specializes in navigating billing challenges, resolving denials, and streamlining workflows to improve efficiency and financial performance. She is a trusted resource in helping practices feel confident in their billing processes—ensuring systems are accurate, compliant, and running smoothly from start to finish.

She is known for her attention to detail, problem-solving mindset, and ability to bring clarity and structure to even the most complex operational and billing scenarios.